1. What makes Luxential Living candles different from other candles?

Our candles are crafted using 100% essential oils and 100% soy wax, ensuring they are non-toxic and environmentally friendly. We prioritize quality and transparency, creating luxurious home scents that are safe for your family and the planet.

2. Are your candles safe to use around children and pets?

Yes, our candles are made with non-toxic ingredients, making them safe to use around children and pets. However, always supervise burning candles and keep them out of reach of children and pets to prevent accidents.

3. What are the benefits of using soy wax in your candles?

Soy wax burns cleaner and longer than paraffin wax, producing less soot and releasing fewer toxins into the air. It is also biodegradable and renewable, making it an environmentally friendly choice.

4. How do I care for my Luxential Living candle to ensure the best burn?

To get the best burn from your candle, trim the wick to 1/4 inch before each use, burn the candle for at least 2-3 hours on the first use to ensure an even melt pool, and avoid burning the candle for more than 4 hours at a time.

5. Can I reuse the candle jars?

Absolutely! Our high-quality glass jars can be cleaned and repurposed for various uses, such as storage containers, planters, or decorative pieces.

6. Do you offer international shipping?

Yes, we offer international shipping. Shipping rates and delivery times vary depending on the destination. Please check our shipping policy for more details.

7. What should I do if my candle arrives damaged?

If your candle arrives damaged, please contact our customer service team at sales@luxentialliving.com with your order number and a photo of the damaged item. We will be happy to assist you with a replacement or refund.

8. Are your candles vegan and cruelty-free?

Yes, all Luxential Living candles are vegan and cruelty-free. We do not use any animal-derived ingredients, and we do not test on animals.

9. How can I contact Luxential Living for further questions or concerns?

You can reach us via email at [your email address] or fill out the contact form on our Contact Us page. Our team is dedicated to providing exceptional customer service and will respond to your inquiry as soon as possible.

10. Do you offer custom or bulk orders?

Yes, we offer custom and bulk orders for special occasions, events, or corporate gifts. Please contact us at sales@luxentialliving.com with your requirements, and we will be happy to assist you.

If you have any other questions, feel free to reach out to us. Thank you for choosing Luxential Living, where we make aromatherapy an essential home luxury.